Blog | Page 8

#8 - Get the latest news and updates about Telnyx - our product, the company and our people.

Insights & Resources

[eBook] Transform Your Customer Experience with Number Lookup

Learn how to leverage next-generation number lookup tools to incorporate rich data about your incoming callers to your customer experience.

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Insights & Resources

Telehealth Communications in Response to the COVID-19 Outbreak

The COVID-19 outbreak is driving demand for telehealth and telemedicine solutions. Find out how you can build secure voice and SMS communications for healthcare with Telnyx.

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New Products & Features

Feature Release: Twexit API

The Twexit API gives you the power to save on your messaging costs by moving your services from Twilio in minutes.

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Insights & Resources

[eBook] A Smart IVR Customers Enjoy Using

Discover what you need to create smart IVR systems that improve customer service efficiency.

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New Products & Features

Feature Highlight: Number Pool

Telnyx SMS API is a programmable, feature rich SMS product designed to improve your messaging experience and lower your costs.

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News & Events

Effects of the COVID-19 Outbreak on Telephony Services Worldwide

Telephony carriers worldwide are limiting some services and experiencing some network capacity issues due to the increased demand associated with the COVID-19 outbreak. This may have some knock-on effects on Telnyx services.

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Guides & Tutorials

SIP Trunking For Video Conferencing That Meets COVID-19 Demand

In this rapidly-changing world, reliable global telephony isn’t just important to your customers – it’s critical to their business continuity.

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Insights & Resources

6 Tips: Choosing the Right Carrier for Your Call Tracking Application

Your voice carrier can either limit your capabilities, or empower you to innovate.

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Insights & Resources

Choosing a CPaaS Provider | 5 Key Features to Consider

The right CPaaS provider can be great for your business. Here are the top 5 features to look for when choosing a CPaaS provider:

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Insights & Resources

7 Ways to Differentiate Your Call Tracking Application

If you follow these best practices, your application will not only deliver outstanding call tracking & analytics, it will stand apart from the competition.

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News & Events

Spanish Government Temporarily Suspends Number Portability

The Spanish government confirmed on Wednesday March 18th 2020 that it would be temporarily suspending the portability of fixed and mobile numbers, as part of efforts to reduce the operational burden on its major network carriers.

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Insights & Resources

Fortifying Your Voice Communications for Remote-Work

The world is in the middle of an remote-work experiment, ensure your voice communications serve your employees and customers

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Insights & Resources

The Call Tracking Market in 2020

It’s absolutely critical for call tracking applications to provide analytics and real-time intelligence. Employing these capabilities will allow your call tracking application to meet the demands of today’s omnichannel marketing landscape.

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News & Events

Telnyx COVID-19 Response

Telnyx continues to actively monitor the COVID-19 outbreak. Our team has taken every precaution to continue operations of global service provider network

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Insights & Resources

What is Communications Platform as a Service?

A Cloud Communications or Communications Platform as a Service (CPaaS) provider offers real-time conversations that are embeddable, configurable and internet-centric, enabling programmable connectivity via API and à la carte configurable communications.

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Insights & Resources

[eBook] Modernize Your Call Tracking Application for Today's Marketing

Build a call tracking application that helps businesses overcome their biggest challenges, understand their marketing, and maximize ROI.

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Insights & Resources

Communications Should Not Be Internet Reliant

Should communications be reliant upon the internet? We delve into the topic and our analysis may be surprising.

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Guides & Tutorials

Hosted SMS: How to Guide

A guide to start SMS hosting with Telnyx. Learn everything you need to know to get started.

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Guides & Tutorials

Demo: How to Make a TeXML Call Using the Telnyx API

In this guide, we’ll show you how to initiate a basic outbound call using the Telnyx API, and control the call using TeXML.

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Guides & Tutorials

Twilio TwiML Conferencing on Telnyx

Using TeXML Translator, you can switch to Telnyx with your existing TwiML code and the Twilio SDK. Find out how.

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Insights & Resources

[eBook] Accelerate Global Voice Connectivity

Internet services and tooling has broken down geographical barriers, enabling companies to reach a global audience easier than ever before.

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Insights & Resources

HIPAA Regulations & SMS

There is a demand for SMS communication in the healthcare industry. And, HIPAA compliant SMS is perfectly attainable, so long as you work with the right communications partners.

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Insights & Resources

6 Considerations When Implementing an AI Solution

If you consider these six factors, you'll be set up to choose and implement the right tool in no time.

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Insights & Resources

What does a Global Telephony Provider Look Like?

Taking your communications business global requires a global telephony provider, but not all telephony players are built equal. To identify providers best structured to take your telephony international, here are four topics to consider.

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Insights & Resources

6 Healthcare SMS Use Cases

SMS response rates and convenience make text messaging ideal for almost all caregiver-to-patient communication and internal communication between healthcare employees.

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New Products & Features

San Bernardino 909 Area Code Gets New Overlay

The California region currently served by the area code 909 will soon have another area code - 840. If you live in the area, you might have to change the way you dial locally. Here’s what you need to know:

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Guides & Tutorials

Zapier Integration Guide: Text to Email

This guide will help you set up text messaging forwarding to your email.

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Insights & Resources

Top 20 Uses for AI

Conversational AI and chatbots are increasingly used to enhance the communication channels that customers love most, and streamline processes to make purchasing or customer support activities faster and more convenient.

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Guides & Tutorials

Getting Started with Call Control

Follow these simple steps to get started using the Telnyx voice API — Call Control — in just a few minutes.

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Insights & Resources

Deciding Where To Start With Conversational AI

While there are some obvious financial and operational efficiencies to be gained from implementing an AI solution, the ideal implementation should keep customer experience at its core.

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